Items where Author is "LAORA, KARMILAWATI"
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Thesis
LAORA, KARMILAWATI (2019) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA JNE CABANG MATARAM “THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION AT JNE MATARAM BRANCH’’. undergraduate thesis, Universitas Muhammadiyah Mataram.