Items where Author is "LAORA, KARMILAWATI"
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LAORA, KARMILAWATI (2019) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA JNE CABANG MATARAM “THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION AT JNE MATARAM BRANCH’’. undergraduate thesis, Universitas Muhammadiyah Mataram.